Available for data analyst & operations roles
Data Analyst · Technical Project Coordinator · Operations · MBA Candidate
I pair data analytics with a project management mindset — turning messy operational data into dashboards, roadmaps, and well-run initiatives that help leaders move faster and prove the impact in the numbers.
5+
KPI dashboards shipped
4
Support channels unified
100%
Stakeholder-ready deliverables
About
I pair SQL, Tableau, and Excel with hands-on operations experience to build the dashboards and models that move KPIs — not just report them. My work has supported support, revenue, and customer success teams in tightening SLAs, surfacing churn risks, and forecasting capacity with confidence.
More about meSkills
Project Management
Data & Analytics
Tools
Project Management & Operations Leadership
I bring a project management mindset to technical support, operations, and data-driven business improvement. My experience includes managing high-volume workflows, coordinating with cross-functional teams, improving processes, tracking SLA performance, and supporting initiatives from planning through execution.
Experience supporting projects from initiation to execution and delivery by identifying problems, organizing workflows, tracking progress, and measuring results.
Strong background communicating with customers, internal teams, QA, engineering, and leadership to resolve issues, align priorities, and keep projects moving.
Able to organize tasks, prioritize deadlines, monitor SLA timelines, and support operational roadmaps that improve efficiency and customer experience.
Familiar with project and workflow tools including Jira, Asana, Trello, and Microsoft Project.
Selected work
If you need an analyst who pairs technical depth with operational instinct, I'd love to talk.
Get in touch